Shipping Policy
To best serve your needs, Smooth Generation, Inc. offers a variety of Shipping and Delivery options, as stated below:
Same Day Delivery:
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Available in New York City and Long Island only.
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Order must be placed before 3 P.M.
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Orders placed after 3:00 PM will be delivered next business day
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Free Delivery for Orders over $99.00
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$7.99 charge for Orders under $99.00
Delivery Time Scheduling Option
Shipping Charges
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Same Day: $12.99
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Standard Domestic (United States): $7.99
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Express Domestic (1 Business Day): $16
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Express Domestic (2 Business Days): $12.99
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International Shipping: $45.00
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Express International Shipping (3 Business Days): $65.00
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Shipping Terms and Conditions
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Customer will be advised of charges, taxes and fees associated with an Order prior to processing.
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Tracking Information is provided with each Order.
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Orders confirmed before 3:00 P.M. are shipped the same day.
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Orders confirmed after 3:00 PM are shipped the next business day.
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Domestic Orders are shipped using UPS, Fedex or USPS Postal Carriers, as determined by the Company, based in part, on availability of services in a specific territory.
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We cannot deliver to P.O. Boxes, APO/FPO addresses and select U.S. Territories.
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Charges exclude Tariff and other import fees on International Orders
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Customer is responsible for Tariff, Import Fees, International Taxes and all other Charges associated with any International Order
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Terms, Conditions and Fees are provided for informational purposes only. They are subject to change without prior notice at the Company’s sole discretion.
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Some orders may require additional processing time due to available stock, the weather conditions or other factors outside of the Company’s control
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Shipping times vary based on destination.
Additional Questions about Shipping?
If you have any questions about your order contact the Smooth Generation Inc. Customer Service Department during normal business hours.
Email: info@smoothgeneration.com
Phone: 516-441-5333
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